/*--- title: FAQ --- ## Frequently Asked Questions ### General Sandbox mode is the same as the Production environment, with exception of the data being de-identified example clinical data. Depending on the workflow of the system, this info could be available immediately, or at most, up to 24 hours. Any net-new clinical data, including the nuance of procedures and latest clinical notes, should always be available within 24 hours. Epic sites will not auto-reconcile structured flowsheet data. Depending on the data types you are talking about as flowsheet data, that data may be discretely available as part of another document section. For example, Epic sites will discretely parse Problems, Medications, Allergies, Immunizations, Procedures, Results, Notes, Encounters, History, as well as other data types. That may not appear alongside the flowsheet documentation at the Epic site, but other decision support tools or reconciliation workflows might be possible at the Epic site. An NPI is sufficient. If you need an example NPI for Sandbox, feel free to use `1234567893`. In Production, you'll need to enter your actual NPI. To begin using the API in production, we recommend the following flow: - Create your Organization and Facility in Production, as per our [Quickstart guide](https://docs.metriport.com/medical-api/getting-started/quickstart#5-register-your-organization). - Once this is done, let us know before registering any Patients, so we can also enable your Carequality access for better medical record coverage. - From here, we'll confirm when you're good to register your Patients. At this point, we recommend scheduling a go-live call with us before making your first Document Queries, so we can be available for live support. The expected flow is: - Start a document query — this will start the async process for fetching a patient's documents. - From here, you can use the List Documents endpoint to check the status of the query you initiated. We will search all hospitals automatically for the patient's data, so there is no heavy lifting required on your end for that. To clarify a bit on the docs: - The Organization is your corporation. - The Facility is your practice where the patient is receiving care. - The Patient is created under your Facility. From here, when you request records for that patient, we'll automatically hunt everything down for you from other hospitals, clinics, etc. — then provide you with the results we found. We support all documents in the C-CDA standard, namely: - Care Plan - Consultation Note - Continuity of Care Document - Diagnostic Imaging Report - Discharge Summary - History and Physical - Operative Note - Procedure Note - Progress Note - Transfer Summary - Unstructured Document In addition to this, there might be PDFs of things such as patient appointment follow ups and prescription order forms, as well as JPEGs/TIFFs of things like x-rays and surgical procedures. */ "use strict"; const {Fragment: _Fragment, jsx: _jsx} = arguments[0]; const {useMDXComponents: _provideComponents} = arguments[0]; function _createMdxContent(props) { return _jsx(_Fragment, {}); } function MDXContent(props = {}) { const {wrapper: MDXLayout} = { ..._provideComponents(), ...props.components }; return MDXLayout ? _jsx(MDXLayout, { ...props, children: _jsx(_createMdxContent, { ...props }) }) : _createMdxContent(props); } return { default: MDXContent };

Getting Started

API Reference